Privacy Policy
Effective date: 8th January 2025
This Privacy Policy explains how RJL Communications, LLC ("Company," "we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit or interact with our website www.redstatecoach.com ("Website"). It also outlines your rights regarding your personal data and how you can exercise them.
By accessing or using the Website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website.
This Privacy Policy is intended to comply with applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA), Children’s Online Privacy Protection Act (COPPA), and any applicable Pennsylvania state privacy laws.
1. Introduction
1.1 Purpose of the Privacy Policy
This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect your information. It also details your rights under applicable privacy laws and how you can contact us with any concerns or requests regarding your personal data.
1.2 Applicability
This Privacy Policy applies to all users of the Website, including individuals who:
∙ Browse the Website;
∙ Create user accounts;
∙ Purchase merchandise;
∙ Subscribe to newsletters or memberships; or
∙ Interact with the Website in any way.
1.3 Compliance with Privacy Laws
This Privacy Policy complies with:
∙ California Consumer Privacy Act (CCPA): Grants specific rights to California residents regarding their personal data.
∙ Children’s Online Privacy Protection Act (COPPA): Protects the privacy of children under 13 years of age.
∙ Pennsylvania State Privacy Laws: Addresses privacy concerns for residents of Pennsylvania.
∙ Other applicable U.S. federal and state privacy laws.
1.4 Effective Date
This Privacy Policy is effective as of 8th January 2025.
2. Information We Collect
2.1 Personal Information We Collect
We may collect the following categories of personal information from you:
∙ Contact Information: Name, email address, phone number, billing/shipping address.
∙ Account Information: Username, password, and other account registration details.
∙ Payment Information: Credit card details or payment method information (processed securely through third-party payment providers).
∙ Order Details: Information about your purchases, subscriptions, or any other transactions.
∙ Communications: Any information you provide when contacting us (e.g., customer inquiries or feedback).
2.2 Non-Personal Information We Collect
We automatically collect certain non-personal information when you use the Website, including:
∙ Device Information: IP address, browser type, operating system, and device type.
∙ Usage Data: Pages you visit, time spent on the Website, and interaction with content.
∙ Cookies and Tracking Technologies: Data collected through cookies, pixels, or similar technologies for analytics, advertising, and user experience improvements.
2.3 Sources of Information
We collect personal and non-personal information from the following sources:
∙ Directly from You: When you create an account, make a purchase, or fill out forms on the Website.
∙ Automatically: When you browse or interact with the Website, cookies and tracking technologies collect certain data.
∙ Third-Party Providers: Information from service providers such as Printful (fulfillment services) or analytics platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Process Transactions:
∙ Fulfill your orders, including processing payments, shipping merchandise, and providing updates about your order.
3.2 To Provide Subscription Services:
∙ Deliver newsletters, discounts, and exclusive event invitations as part of your subscription benefits.
3.3 To Communicate with You:
∙ Respond to customer service inquiries or feedback.
∙ Send transactional or administrative emails (e.g., order confirmations, password resets).
3.4 To Improve the Website:
∙ Analyze usage data to optimize Website performance, troubleshoot technical issues, and develop new features.
3.5 For Marketing and Promotions:
∙ Send promotional emails about new products, services, or special offers (with your consent where required by law).
∙ Serve personalized advertisements or content based on your preferences.
3.6 To Comply with Legal Obligations:
∙ Maintain records for tax and accounting purposes.
∙ Fulfill any legal or regulatory obligations, including responding to lawful requests from law enforcement.
4. Legal Basis for Data Processing
In certain jurisdictions, we are required to disclose the legal bases for processing your data. These include:
4.1 Consent:
∙ When you provide explicit consent (e.g., subscribing to our newsletters or agreeing to receive marketing communications).
4.2 Contractual Obligations:
∙ To fulfill contractual obligations, such as processing your orders or delivering subscription benefits.
4.3 Legal Compliance:
∙ To comply with applicable legal obligations, including tax laws and record-keeping requirements.
4.4 Legitimate Interests:
∙ To pursue legitimate business interests, such as improving the Website, preventing fraud, or personalizing user experiences, provided these interests do not override your privacy rights.
5. Sharing Your Information with Third Parties
We do not sell your personal data. However, we may share your information with third parties as described below:
5.1 Third-Party Service Providers:
∙ Printful: For order fulfillment, shipping, and returns.
∙ Payment Processors: To securely process transactions.
∙ Email Marketing Platforms: To manage and send newsletters or promotional emails.
5.2 Analytics and Advertising Partners:
∙ We may use tools like Google Analytics or Facebook Pixel to monitor website performance and deliver targeted advertisements.
5.3 Legal Obligations:
∙ We may disclose your information when required by law or to protect the Company’s legal rights (e.g., in response to a subpoena or court order).
5.4 Business Transfers:
∙ In the event of a merger, acquisition, or sale of the Company, your personal data may be transferred as part of the business assets.
6. Cookies and Tracking Technologies
Please refer to our Cookie Policy for more information on this section.
7.1 Not Intended for Children:
The Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under the age of 13.
7.2 Parental Rights:
If a parent or guardian becomes aware that their child has provided us with personal information, they should contact us immediately at info@redstatecoach.com. We will take steps to delete the information from our systems.
7.3 COPPA Compliance:
We adhere to the Children’s Online Privacy Protection Act (COPPA) to ensure the safety and privacy of children online.
8. User Rights
8.1 General User Rights:
Depending on your jurisdiction, you may have the following rights regarding your personal data:
∙ Right to Access: Request details about the personal information we collect and how we use it.
∙ Right to Update or Correct: Request corrections to any inaccuracies in your personal data.
∙ Right to Delete: Request deletion of your personal information, subject to legal or operational requirements.
∙ Right to Restrict Processing: Request restrictions on certain processing activities.
∙ Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
8.2 CCPA Rights:
If you are a California resident, you are entitled to the following additional rights under the California Consumer Privacy Act (CCPA):
∙ Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purpose of collection, and any third parties with whom the information is shared.
∙ Right to Delete: You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
∙ Right to Opt-Out: If we engage in the sale of personal data (we currently do not), you have the right to opt-out of such practices.
∙ Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.
8.3 Exercising Your Rights:
To exercise any of these rights, please follow the instructions in Section 9: How Users Can Exercise Their Rights.
9. How Users Can Exercise Their Rights
9.1 Submitting a Request:
You can submit a request to access, update, delete, or restrict the use of your personal data by contacting us via:
∙ Email: info@redstatecoach.com
∙ Mail: RJL Communications, LLC, Harrisburg, PA, 17111-2313, United States
9.2 Verification Process:
To protect your data, we may require you to verify your identity before fulfilling your request. Verification methods may include providing:
∙ Your email address or account details;
∙ Proof of identity (in some cases).
9.3 Response Timeline:
We will acknowledge your request within 10 business days and respond to it within 30 days (or as required by applicable law). In some cases, we may extend this period by an additional 30 days and will notify you if an extension is necessary.
9.4 Limitations:
Certain requests may be denied if fulfilling them would conflict with legal obligations, compromise security, or impose an unreasonable burden on the Company.
10. Data Retention
10.1 Retention Periods:
We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including:
∙ Order fulfillment and subscription services;
∙ Compliance with legal obligations (e.g., tax and record-keeping requirements);
∙ Fraud prevention and security monitoring.
10.2 Criteria for Retention:
Retention periods are determined based on the nature of the information, the purpose for collection, and legal or regulatory requirements.
10.3 Secure Disposal:
When personal information is no longer needed, we will securely delete or anonymize it to ensure it cannot be reconstructed or identified.
11. Security of Your Data
11.1 Measures We Take:
We implement commercially reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
∙ Encryption of sensitive data during transmission (e.g., payment information);
∙ Secure servers and firewalls;
∙ Regular monitoring for potential vulnerabilities and breaches.
11.2 Limitations:
While we strive to protect your data, no security system is completely impenetrable. You acknowledge that any data shared online carries inherent risks.
11.3 User Responsibility:
To enhance security, users are encouraged to:
∙ Use strong, unique passwords for their accounts;
∙ Keep their account credentials confidential;
∙ Notify us immediately if they suspect unauthorized access to their account.
12. Third-Party Links and Services
12.1 Links to Third-Party Websites:
The Website may include links to third-party websites, services, or offers. These third-party platforms operate independently and are governed by their own privacy policies.
12.2 Disclaimer of Responsibility:
We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of any third-party platforms they interact with.
13. Third-Party Analytics and Advertising
13.1 Analytics Tools:
We may use third-party analytics tools, such as Google Analytics, to understand how users interact with the Website and improve its functionality. These tools may collect information such as:
∙ Pages visited on the Website;
∙ Duration of visits;
∙ Geographic location (general, based on IP address).
13.2 Advertising Tools:
If applicable, we may use tools like Facebook Pixel or similar technologies to serve targeted advertisements based on user behavior on the Website.
13.3 User Control:
You can opt-out of third-party tracking or targeted advertisements by:
∙ Adjusting your browser settings to block cookies;
∙ Using the Google Analytics Opt-Out Tool;
∙ Adjusting your preferences in your Facebook account (for Facebook Pixel tracking).
14. Do Not Track Signals (California and U.S. Residents)
14.1 What Are Do Not Track Signals?
"Do Not Track" (DNT) is a privacy preference that users can set in their browsers to signal to websites that they do not wish to be tracked.
14.2 Our Current Response:
At this time, the Website does not respond to "Do Not Track" signals due to the lack of an industry-standard approach for handling such signals.
14.3 Alternative Opt-Out Options:
Although we do not respond to DNT signals, users can still manage cookies and tracking preferences as described in Section 6: Cookies and Tracking Technologies.
15. Data Transfers Outside the United States
15.1 Location of Data Storage:
Your personal information may be stored and processed on servers located in the United States or other countries where our third-party service providers operate.
15.2 Safeguards for International Transfers:
When personal data is transferred outside the United States, we implement appropriate safeguards to ensure your information is protected, such as contractual agreements with third-party service providers.
15.3 Acknowledgment by Users:
By using the Website, you consent to the transfer of your personal information to countries outside your jurisdiction, where data protection laws may differ from those in your country of residence.
16. Legal Obligations and Law Enforcement
16.1 Disclosure of Data:
We may disclose personal information if required by law or if we believe in good faith that such action is necessary to:
∙ Comply with a legal obligation (e.g., a subpoena or court order);
∙ Protect and defend the rights or property of the Company;
∙ Prevent fraud, abuse, or illegal activity;
∙ Protect the safety of users or the public.
16.2 Notification:
Where legally permitted, we will notify users of such disclosures unless doing so would violate a legal requirement or endanger others.
17. Updates to This Privacy Policy
17.1 Policy Updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other circumstances.
17.2 Notification of Changes
In the event of significant changes to the Privacy Policy, we will provide notice by:
∙ Posting the updated Privacy Policy on this page, with the “Effective Date” revised accordingly.
∙ Sending an email notification to users (if required by law or if users have opted into email communications).
17.3 User Responsibility
It is your responsibility to review this Privacy Policy periodically for updates. Continued use of the Website following the posting of any changes constitutes your acceptance of those changes.
18. Pennsylvania Privacy Rights
18.1 Application of Pennsylvania Law
This Privacy Policy complies with applicable Pennsylvania state laws regarding the protection of personal information. Residents of Pennsylvania may have additional rights under state privacy laws, including protections for sensitive personal information.
18.2 Data Breach Notification
In accordance with Pennsylvania law, we will notify Pennsylvania residents of any breach of personal data that compromises the security, confidentiality, or integrity of their personal information in a timely manner, consistent with state and federal law requirements.
18.3 Questions or Concerns
If you are a Pennsylvania resident and have questions about your privacy rights under Pennsylvania law, please contact us using the details provided in Section 20: Contact Information.
19. California Consumer Privacy Act (CCPA)
19.1 Application to California Residents
If you are a California resident, you are entitled to additional rights under the California Consumer Privacy Act (CCPA). This section supplements the rest of the Privacy Policy to explain your rights under California law.
19.2 Your Rights Under the CCPA
As a California resident, you have the following rights regarding your personal information:
∙ Right to Know: Request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, and how it is used.
∙ Right to Delete: Request the deletion of your personal information, subject to exceptions (e.g., legal obligations).
∙ Right to Opt-Out: Opt-out of the sale of your personal information (note: we do not sell personal information).
∙ Right to Non-Discrimination: You have the right to receive equal service and pricing, even if you exercise your CCPA rights.
19.3 How to Exercise Your Rights
To submit a CCPA request, please follow the steps outlined in Section 9: How Users Can Exercise Their Rights.
19.4 Categories of Personal Information Collected
The categories of personal information we collect and disclose are listed in Section 2: Information We Collect and Section 5: Sharing Your Information with Third Parties.
19.5 Verification of Requests
We will take reasonable steps to verify your identity before responding to CCPA-related requests, as described in Section 9.2.
19.6 Authorized Agents
You may designate an authorized agent to submit requests on your behalf. Proof of authorization and verification of identity will be required.
20. Contact Information
20.1 Contact for Privacy Concerns
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
∙ Email: info@redstatecoach.com
∙ Mail:
RJL Communications, LLC
Harrisburg, PA, 17111-2313
United States
20.2 Filing Complaints
If you believe that we have not adequately addressed your privacy concerns, you may have the right to file a complaint with a regulatory authority or state attorney general’s office.
20.3 Dispute Resolution
We encourage users to contact us directly to resolve any disputes or concerns regarding this Privacy Policy before pursuing legal remedies.